So luckily the line started to move a bit quicker (no one was on line for Diamond so those workers finally started helping out, I mean common sense if you're just standing there waiting for Diamond members to show and there are none, help out!!! We then had an issue with our room keys not working, not once but twice, hubby had to run down twice to get new keys. The people in the beginning of the line were waiting very very long and had to speak to someone to get help, this should not be. Check in was awful, we've never had this problem here but previous visits were in September so assuming August is more crowded, but when you see the line is ridiculously long at check in you need to add more people at the desk. One had ocean view, one did not, wanted connecting rooms but none available, we were put across the hall from each other. ![]() We had two rooms, one comped, one casino rate in the Centurion Tower. Stayed two nights, Monday through Wednesday.
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